FAQs

FAQs

You’ll find answers to some of the most frequently asked questions about our application and interview process here. If you can’t find what you’re looking for, please get in touch by email at: Moj-recruitment-vetting-enquiries@sscl.gse.gov.uk

How do I apply for a vacancy?

Once you’ve found a vacancy that’s right for you, you’ll be asked to complete an online application form and, in some cases, submit a CV. All communication from us will be via email, so you’ll need a valid email address to log in and apply.

You can read further details in the candidate pack for the role you’re interested in, as well as full guidance on the website when you apply.

I’ve been offered an interview, but there are no slots on the system. What should I do?

Interview slots are uploaded to the system on a rolling basis, so there might appear to be none available when you access the application centre. Please check back for more interview slots on a daily basis. We’ll notify you by email when further interview slots become available. We can’t guarantee you’ll receive your preferred choice of location for interview, but all candidates will receive an interview slot.

I’m booked in to interview, but I’m now unable to attend. Can I arrange another date?

You’ll need to notify the recruitment team by email as soon as possible. They’ll remove you from the slot and invite you to book another one. If there are no free slots, they’ll let you know if and when more interview slots are available. In the meantime, please keep checking the system and rebook your interview as soon as possible.

I can’t make the interview dates offered to me. Are there more dates/locations available?

Please keep checking the system and book into a slot when they become available. Generally, we try to make sure interviews are arranged as soon as possible after sifting.

I am abroad, and cannot make the interview dates. Can I have a video interview?

We’re sorry, but for security reasons we aren’t able to offer video interviews at this time.

I’ve been offered an interview in one location, but I’d like to work somewhere else. Does this mean I can’t work in my preferred location?

Where you’re interviewed has no impact on your choice of working locations. We have more capacity in London to run interviews, which is why we offer more interviews there. If you have listed your preference in your application, this will be taken into account if you’re successfully matched to a role.

Can I register my location preference when I apply?

Some of our roles are only available in certain locations. If your preferred location isn’t listed in the candidate pack, then the role isn’t offered there. Please note, we can’t always guarantee that all successful candidates are offered work in their preferred location.

Can I claim travel expenses for attending my interview?

We can’t reimburse your travel costs unless we’ve cancelled your interview. In such cases, we’ll email you a spreadsheet to complete and return to us with a copy of your receipts. We’ll process this as soon as we can. If payment does not appear in your bank account within four weeks, please let us know and we can chase the payment.

Can I speak to the vacancy holder?

For some of our roles, it may be possible for you to speak to the vacancy holder. Please contact the recruitment team and they’ll advise whether this is possible. If so, we’ll provide you with contact details and appropriate dates and times.

Can I work from home? Can I have flexible working hours?

HMCTS proudly supports flexible working, but you’ll need to agree your location and working arrangements with your line manager in advance of taking up your post. If your role is not London-based, it’s important to note that, for some roles, regular travel to London is likely to be required.