Administrative Officer

Band E

Location: London Wide (centralised Campaign)

Salary Range: £21,298 - £24,312 (salary will depend on location)

Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS which help us review and improve the processes we have in place and ultimately develop a more customer focused culture and service. Problem solving techniques are used to improve our customer experience and resolve complex or difficult issues. A high proportion of positions will involve role holders having regular contact with court / tribunal users (members of the public), members of the Judiciary and the legal profession.  Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others.

Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work at other local HMCTS offices.

Working as part of a flexible team, the post holder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties.

6 months rolling Campaign : There are currently 200 vacancies across the London region in all jurisdictions namely; Civil & Family, Court of Protection, Crown, Magistrates and Tribunals.  As this is a rolling campaign, sifting and interviews to appoint new staff will be carried out every 4-6 weeks. Subsequently all successful candidates from each tranche will be progressed to vetting and placements. Therefore, applicants are encouraged to submit their application without delay.  We may close the recruitment campaign down early if we receive a sufficient number of successful applications prior to the closing date.