Business Support Manager - HMCTS Digital and Technology Services

Band C

Location: London / National

Salary Range: £24,002 - £38,373 (based on location)

The HMCTS Digital and Technology Services (DTS) is embarking on a period of significant change which will see large scale growth and transformation over the next few years. Strong teamwork is a critical element in this being successful and the DTS Senior Management Team (SMT) expects all staff in the organisation to operate in a culture of openness and honesty, demonstrating a commitment to change through involvement and empowerment, and by delivering results.

The Programme of change is ambitious and we need resilient, resourceful and adaptable people to make it happen. This is an opportunity to gain fantastic experience in a major transformation programme, develop a range of effective business skills and play a key role in how justice is delivered in this country.

This is an exciting time for the HMCTS Digital and Technology Services, and, as a Business Support Manager within the Control and Directors support team, the jobholder must demonstrate strong organisational skills; be able to analyse and interpret technical data; possess the confidence to ask critical questions and have a passion for communicating and engaging others.

The Control and Directors support team function has a pivotal role in supporting senior stakeholders and their teams through this period of expansive change, by contributing meaningful insight; driving the governance and reporting, and creating oversight of all activity in the directorate.

The post holder will work very closely with Business Managers, Head of Director’s office, Senior Management Team (SMT) and report directly to the Governance and Resource Manager. This role is varied and fast-paced, and the role requires an individual with excellent organisational skills, confidence to challenge, an eye for detail and ability to translate complicated and technical information into a format that works for the audience.

Due to the nature of this role, the post-holder will be based at 102 Petty France, London, or if National, will need to regularly travel to London.

New recruits to the Civil Service joining MoJ are expected to join at the band minimum.

Existing civil servants applying on promotion will usually be appointed on the salary minimum of the pay band or with an increase of 10 percent on their existing base salary (restricted to the new pay band maximum), whichever is the higher.