Team Leader

No of position – 50

Brief Overview – Overview

As a new organisation HMCTS is embarking on a period of significant change. Strong leadership is a critical element in this being successful. Jobholders who have responsibility for managing staff will be required to provide clear direction and focus, visibly championing the changes which deliver greater efficiencies. The HMCTS Delivery Directors expects managers in the organisation to operate in a culture of openness and honesty, demonstrating a commitment to change through involvement and empowerment, and by delivering results.

The key purpose of the role is to:

Manage and plan the workload of a team which provides administrative support and excellent customer service to all stakeholders, judiciary and management.

• Lead and manage a team of staff, ensuring that its members are organised, and fully skilled to meet their work objectives, using TIBs, SOPs and other continuous improvement tools.
• To assist in the delivery of performance against targets.

If you are successful in securing this role you will also be expected to complete an apprenticeship in Leadership & Management (Team Leader Apprenticeship Level 3) unless you have already completed this apprenticeship. This is a fantastic opportunity and would enable you to gain a nationally recognised qualification whilst being paid, at no cost to yourself.