HM Courts & Tribunals Service - Vacancies

Vacancies

We’re in the middle of an exciting period of change, and we’re fundamentally altering the way we deliver justice. Join us, and you’ll be at the heart of this change, helping to create a world-class service – for everyone. As well as offering an inclusive, diverse working environment, we’ll support your professional and personal wellbeing with a generous portfolio of benefits, flexible working, and a variety of learning opportunities. After all, we want to create better justice for the people who use our courts and tribunal services, but we’re also absolutely committed to the development and aspirations of our people.

Whether you work in query management or case administration, operations or digital, finance or HR, we’ll encourage you to embrace the opportunities our Reform programme will bring. There are so many ways to join in, work together, and create better justice.   You will find a list of all vacancies below and details of some vacancies we expect to advertise shortly

Band D Crown Court Clerk (Part Time/12 months FTC) – St Albans Crown Court: Vacancy Live until 2 Apr 2019

Band D Crown Court Clerk (Part Time/12 months FTC) – St Albans Crown Court

  • Campaign reference: 25139

 

 Salary Range: £23,957 – £27,679 pro rata

The closing date for this vacancy is 02/04/2019 at 23:55 hours.

 

To manage the courtrooms to ensure that cases are dealt with promptly in liaison with judiciary, legal profession and staff and to ensure that all subsequent results are accurately & promptly recorded in line with targets. Also to ensure that all ancillary duties are carried out effectively.

London Wide Band E Administrative Officers – Vacancy Live until 1 Apr 2019

Location : London Wide (centralised Campaign)

Band : E

Salary Range: £20,888 – £23,835 (dependant on where you are based)

Brief Description:

Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to lean techniques (e.g. problem solving hubs) and comprehensive guidelines and instructions – complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others.

Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices.

Working as part of a flexible team, the post holder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties.

 

Ends : 01/04/2019, 23:55 hours

Norwich Magistrates’ Court – Band F Court Usher (6 months): Vacancy Live until 1 Apr 2019

  • Norwich Magistrates’ Court – Band F Court Usher (6 months)

 

  • Campaign reference: 25115

          Salary Range: £15,511 – £16,939 

  • The closing date for this vacancy is 01/04/2019 at 23:55 hours.

 

The Court Usher acts as an essential first point of contact for all the court users involved in hearings. There will be regular contact with the judiciary, assisting the administrative staff with the smooth flow of court work. You will meet members of the public and their legal representatives; prepare court /hearing rooms, and complete documentation, as well as ensuring the court runs smoothly and efficiently. You will also carry out some general clerical work as required to support the work of HMCTS.

•Luton County Court – Band E County Court Bailiff (permanent) : Vacancy Live until 1 Apr 2019

  • Luton County Court – Band E County Court Bailiff (permanent)

 

  • Campaign reference: 25110

 

 

  • Salary Range: £20,119 – £21,668

 

 

  • The closing date for this vacancy is 01/04/2019 at 23:55 hours.

 

Bailiffs are responsible for the enforcement of civil and possession judgements and for the service of various legal documents, such as divorce petitions and to track and arrest individuals on committal warrants, which includes the need to attend court and transport prisoners to and from prison. Bailiffs are required to travel to homes and businesses across the local and surrounding area, assess personal goods to secure payment for outstanding warrants and obtain possession of properties, where a Judge has ordered this, as well as dealing with other administrative duties.

Band D Crown Court Clerk (12 months FTC) – St Albans Crown Court: Vacancy live until 1 Apr 2019

    • Band D Crown Court Clerk (12 months FTC) – St Albans Crown Court
  • Campaign reference: 25109

 

 

  • Salary Range: £23,957 – £27,679

 

 

  • The closing date for this vacancy is 01/04/2019 at 23:55 hours.

 

To manage the courtrooms to ensure that cases are dealt with promptly in liaison with judiciary, legal profession and staff and to ensure that all subsequent results are accurately & promptly recorded in line with targets. Also to ensure that all ancillary duties are carried out effectively.

•Band E Administrative Officer (Part Time/6 months FTC) – Medway (Chatham) County Court: Vacancy Live until 1 Apr 2019

    • Band E Administrative Officer (Part Time/6 months FTC) – Medway (Chatham) County Court
  • Campaign reference: 25104

 

 

  • Salary Range: £15,511 – £16,939 pro rata

 

  • The closing date for this vacancy is 01/04/2019 at 23:55 hours.

 

Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to CI techniques (e.g. problem solving hubs) and comprehensive guidelines and instructions – complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others.

•Band E Administrative Officer (6 months FTC) – Watford County Court: Vacancy Live until 1 Apr 2019

    • Band E Administrative Officer (6 months FTC) – Watford County Court
  • Campaign reference: 25099

 

 

  •  Salary Range: £20,888 – £22,456

 

 

  • The closing date for this vacancy is 01/04/2019 at 23:55 hours.

 

Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to CI techniques (e.g. problem solving hubs) and comprehensive guidelines and instructions – complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others.

•Hastings County Court – Band E County Court Bailiff (permanent) : Vacancy Live until 28 March 2019

  • Hastings County Court – Band E County Court Bailiff (permanent)

 

  • Campaign reference: 25071

 

 

  • Salary Range: £19,068 – £20,590

 

 

  • The closing date for this vacancy is 28/03/2019 at 23:55 hours.

 

Bailiffs are responsible for the enforcement of civil and possession judgements and for the service of various legal documents, such as divorce petitions and to track and arrest individuals on committal warrants, which includes the need to attend court and transport prisoners to and from prison. Bailiffs are required to travel to homes and businesses across the local and surrounding area, assess personal goods to secure payment for outstanding warrants and obtain possession of properties, where a Judge has ordered this, as well as dealing with other administrative duties.

Band E Listing Officer Basingstoke: Vacancy Live until 26 March 2019

Location: Basingstoke

Band: Band E Listing Officer

Salary Range:  18,514

Job role:  Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to CI techniques (e.g. problem solving hubs) and comprehensive guidelines and instructions – complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others.

Vacancy ends: 26th March 2019

 

Court Usher London Area: Vacancy live until 22 Mar 2019

Location : London Wide (centralised Campaign)

Band : F

Salary Range: Inner London – £ 18,684 – £ 20,195

                           Outer London – £ 17,635 – £ 19,120  

 

Brief Description: The Court Usher acts as an essential first point of contact for all the court users involved in hearings. There will be regular contact with the judiciary, assisting the administrative staff with the smooth flow of court work. You will meet members of the public and their legal representatives; prepare court /hearing rooms, and complete documentation, as well as ensuring the court runs smoothly and efficiently. You will also carry out some general clerical work as required to support the work of HMCTS.

Although many of the tasks are straightforward, regulated by well-established guidelines and/or detailed instructions, an Usher needs to be prepared to react quickly and professionally to situations, some of which may be unexpected. You will be comfortable in dealing sensitively and professionally with people from all walks of life; many of whom may be vulnerable and under stress. Advice and support is readily available and there is little discretion to depart from standard procedures, which may well require you to take a firm stance when those procedures are not understood or welcomed by a court user. Ushers work within a team with regular management support and are responsible for their own time.

Whilst initially you will be allocated to a specific court or office base, there will be a need for flexibility to work on an ad hoc basis at other courthouses and local HMCTS offices.

 Ends : 22 March 2019 at 23:55:00 GMT

 

Deputy Head of Judicial and Royal Courts of Justice Group – London National: Vacancy live until 26 Mar 2019

Vacancy Role: Deputy Head of Judicial and Royal Courts of Justice Group

Location: London, National

Band: B

Salary Range: £36,254 – £46,888

You will be responsible for supporting the Head of Judicial and Royal Courts of Justice Group in working with the relevant judges, Directors and Deputy Directors to ensure successful support for the HMCTS DCD account management function.

You will provide overall administrative oversight for the eJudiciary Support Team to ensure that the team meets the agreed service standards and provides value for money for HMCTS. You will actively engage in stakeholder management regarding all eJudiciary customers and suppliers and you will feed service updates into the senior management team and provide analysis of key services. You will also liaise with third party suppliers to ensure the system is working and up to date.

Closing Date: 26th March 2019.

•Yarl’s Wood AIT Band E Administrative Officer (6 months FTC) – Vacancy Live until 22 Mar 2019

  • Yarl’s Wood AIT Band E Administrative Officer (6 months FTC)

 

  • Campaign reference: 24947

 

 

  • Salary Range: £18,514 – £20,020

 

 

  • The closing date for this vacancy is 22/03/2019 at 23:55 hours.

 

Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to CI techniques (e.g. problem solving hubs) and comprehensive guidelines and instructions – complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others.

Lead Digital Architect – HMCTS Digital Change Directorate

Location: London

Band: A

Salary Range: £52,064 – £70,356

You will be working for the HMCTS Chief Digital Architect, as part of the Digital Architecture & Cyber Security function (DA&CS).

As a Digital Architect, you will be will be responsible for the architectural integrity, suitability and strategy of the Digital systems portfolio that support either the Crime, Civil, Family & Tribunals, Judicial and Operations or Headquarters functions of HMCTS.

Please click below to apply and to find out more!

Courts and Tribunal Service Centre Roles  – Stoke-on-Trent and Birmingham

The new centres, which opened on Monday 28th January 2019, bring a number of justice services together under one roof to offer an improved and more consistent experience for victims, witnesses, and anyone who uses the court system.

Once fully operational, more than 600 people will be employed across the sites to process cases, issue orders from courts and tribunals, and answer queries from the public. In turn, that will free up court and tribunal staff on the ground to better support the judiciary and help the public and legal professionals during hearings.

Speaking at the opening of the Stoke centre, HMCTS Change Director, Richard Goodman, said:

“These centres will make it quicker and easier to give the public the support they need to use our courts and tribunals.

This is just one example of how the reform programme will provide easier and more efficient justice for all”

The roll out of Courts & Tribunals Service Centres are part of the £1 billion court reform programme and will help provide better access to justice services. They are based on research into what users want and need, and in consultation with judges, magistrates and legal professionals, as well as agencies that represent the public and support people with cases going through the justice system.

 

 

The next Service Centre will open in Loughborough and is expected to be fully operational by May 2020. The £1 billion reform programme has already delivered:

  • A pilot of fully-video hearings in the tax tribunals.
  • The national implementation of a new in-court system to record the result of cases digitally and instantly.
  • A pilot of a new digital system providing shared case information in criminal cases to the police, CPS, courts and legal professionals.
  • A Civil Money Claims service with more than 39,000 claims made since it first launched in March 2018, with the fastest claim being lodged and paid under two hours.
  • An online Divorce Service, with more than 23,000 applications made since it launched in April 2018.
  • Online Probate Service with more than 7,500 applications made since July 2018.
  • More than 1,400 online pleas have been made within the Single Justice Procedure for Transport for London fare evasion cases since its launch in April 2018.

Take a look below at the fantastic working environment at our new Stoke-on-Trent Courts and Tribunals Service Centre (CTSC)!

Courts and Tribunals Service Centres (CTSCs) will operate between the hours of 8am-8pm Monday to Friday and 8am-2pm on Saturdays. Some roles are subject to shift patterns and candidates will be asked to indicate their preferences at interview stage. Working hours will be agreed at the point of offer.

Take a look at our lives roles:

Process Analyst – Stoke-on-Trent / Birmingham

Location: Stoke-on-Trent / Birmingham

Band: D

Salary Range: £20,755 – £26,374

This role, reporting to the Change and Continuous Improvement Manager, is responsible for providing the HMCTS process expertise to the analysis and implementation of business change for CTSC. They will work closely with Business Analysts to understand the impact of changes and will focus on the process-based solutions needed by CTSC to deliver an accessible and inclusive service to CTSCs diverse users.

Please click below to apply and to find out more!

Knowledge Content Manager – Stoke-on-Trent/Birmingham

Location: Stoke-on-Trent / Birmingham

Band: B

Salary Range: £30,531- £40,488

This role, responsible to the Head of Service Improvement, is responsible for creating systems for managing, developing and sharing knowledge by creating articles to be used by CTSC staff to provide an inclusive and accessible service to HMCTS’s diverse users. They will ensure the content is suitable and that staff are retaining the knowledge provided. They will focus on the needs of the CTSC and the needs of the Knowledge Content team.

Please click below to apply and to find out more!

Team Lead – Query Management and Case Administration (Customer Service) – Stoke-on-Trent

Location: Stoke-on-Trent

Band: D

Salary Range: £20,755 – £24,853

This role will provide day-to-day management and leadership to the Query Management & Case Administration team, which are likely to be 8-10 staff, and focussing on the direction of the team in cooperation with the other QMCA Team Leaders to ensure consistency. The role will be responsible for coaching the team on service improvement and ensuring the teams provide an accessible and inclusive service to diverse service users through great people service skills.

Please click below to apply and to find out more!

Query Management and Case Administration Officers (Customer Service) – Stoke-on-Trent

Location: Stoke-on-Trent

Band: E

Salary Range: £18,514 – £20,020

This role is the main customer-facing role in CTSC, and will provide an accessible and inclusive service to users, providing clear signposting and guidance to all users, coaching them in the use of the online platform and providing information to resolve their queries and processing/updating high-volume case details accurately and efficiently.

Please click below to apply and to find out more!

Deputy Head of Operations – Stoke-on-Trent and Birmingham

Location: Stoke-on-Trent and Birmingham

Band: B

Salary Range: £30,531 to £40,488

This role provides direct line management to the Query Management & Case Administration, mediation, Video Hearings and Scheduling & Listing teams within the Courts and Tribunal Service Centres (CTSCs), and reports directly to the Head of Operations. You will support the Head of Operations in the day to day running of the CTSC and will focus on the short to medium term direction and management and leadership for these teams.

Please click below to apply and to find out more!